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Zammad

AI Powered Customer Support Ticketing System

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Version
v7.0.0
Homepage
zammad.org
Github
/zammad/zammad
Tags
Text Chat Assistant
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Zammad is a powerful ticketing system that helps you manage your customer support. It provides a wide range of features and customization options to enhance the functionality and user experience of your ticketing system. With Zammad, you can engage with your audience, automate customer support, and drive conversions. Whether you are a business owner, marketer, or developer, Zammad is the perfect solution for building interactive and intelligent ticketing system.

Pricing

All plans come with included 1:1 private AI compute at 25% better value compared to pay-as-you-go. Each plan covers a certain amount of usage per month. If you exceed your plan's included capacity, additional ("overage") usage is automatically billed at ad-hoc rates—there are no interruptions in service. Usage details and transparent ad-hoc API pricing are available on our API Pricing page.

Standard

500

/ month

Private AI Computing (TEE)
Blockchain-Based Proof of Privacy
DSGVO/GDPR Compliance
Standard 72h Email Support
Weekly Backups
1:1 AI Compute Included
7 Days Trial
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Growth

1,000

/ month

Everything in Standard
Daily backups
Premium 8x5 Email Support
Standard SLA
AI capacity for Teams
1:1 AI Compute Included
7 Days Trial
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Enterprise

4,000

/ month

Everything in Growth
24/7 SLA and Prioritized Operations
White-label Support
Custom Domain Support
AI capacity for High Volumes
1:1 AI Compute Included
7 Days Trial
Start Now

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