Zammad
AI Powered Customer Support Ticketing System
Install
Version
v7.0.0
Homepage
zammad.org
Github
/zammad/zammad
Tags
Text
Chat
Assistant
Zammad is a powerful ticketing system that helps you manage your customer support. It provides a wide range of features and customization options to enhance the functionality and user experience of your ticketing system. With Zammad, you can engage with your audience, automate customer support, and drive conversions. Whether you are a business owner, marketer, or developer, Zammad is the perfect solution for building interactive and intelligent ticketing system.
Pricing
All plans come with included 1:1 private AI compute at 25% better value compared to pay-as-you-go. Each plan covers a certain amount of usage per month. If you exceed your plan's included capacity, additional ("overage") usage is automatically billed at ad-hoc rates—there are no interruptions in service. Usage details and transparent ad-hoc API pricing are available on our API Pricing page.
Standard
500€
/ month
Private AI Computing (TEE)
Blockchain-Based Proof of Privacy
DSGVO/GDPR Compliance
Standard 72h Email Support
Weekly Backups
1:1 AI Compute Included
7 Days Trial
Growth
1,000€
/ month
Everything in Standard
Daily backups
Premium 8x5 Email Support
Standard SLA
AI capacity for Teams
1:1 AI Compute Included
7 Days Trial
Enterprise
4,000€
/ month
Everything in Growth
24/7 SLA and Prioritized Operations
White-label Support
Custom Domain Support
AI capacity for High Volumes
1:1 AI Compute Included
7 Days Trial
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